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Canada Emergency Wage Subsidy (CEWS) Update

By now everyone has either heard of or applied for the 75% Canada Emergency Wage Subsidy (CEWS).  The program was originally intended to cover a 12-week period, from March 15 to June 6, 2020.  Finance Minister Bill Morneau announced an extension of this program by an additional 12 weeks to August 29, 2020.  If you are a Canadian employer whose business has been affected by COVID-19, you may be eligible for the 75% wage subsidy, retroactive from March 15, 2020, to August 29, 2020.

As of June 30, 2020, the Government is in the process of consulting with key business and labor representatives on whether there will be any changes to the program or eligibility requirements.  For now, they have announced that period 4, June 7 to July 4, 2020, will follow the same eligibility criteria as claim periods 1-3.  Please see the chart below.

Claim periodStart and end datesBaseline revenueClaim period revenueRequired reduction
1March 15 to April 11, 2020March 2019, or average of January and February 2020March 202015%
2April 12 to May 9, 2020April 2019, or average of January and February 2020April 202030%
3May 10 to June 6, 2020May 2019, or average of January and February 2020May 202030%
4June 7 to July 4, 2020June 2019, or average of January and February 2020June 202030%

To be eligible to receive the wage subsidy, you must:

  • Be an eligible employer  
  • Have experienced an eligible reduction in revenue, and
  • Have had a CRA payroll account on March 15, 2020

To clarify, you must calculate whether your company has experienced a reduction in revenues for any claim period.  Compare your 2020 claim period revenue to your baseline revenue. 

Baseline revenue is either a) the revenue you earned in the corresponding month in 2019, or b) the average of the revenue you earned in January and February 2020.  You must choose a or b for your method of comparison and will not be able to change it for your calculations for any other periods.  Essentially, this means no going back and forth between which method you use to calculate the revenue decline.

The CRA will ensure compliance on these applications so expect either follow-up phone calls to verify certain elements of your claim, or even more comprehensive post-payment reviews or audits.  Make sure you have documented your claims and your payroll records.  This means showing proof of work for your calculation of the revenue decline and analysis of eligible remuneration paid to employees.  

Watch for Anti-avoidance Rules on Qualifying Revenues

You will not be eligible for the 75% wage subsidy if the entity participates in a plan that has one of the main purposes of effectively reducing the employer’s qualifying revenue to qualify for the subsidy.  Any entity caught doing so will be subject to a penalty equal to 25% of the amount of the wage subsidy under the anti-avoidance rules, in addition to repayment of the subsidy received. 

CRA has prepared a helpful Q&A on the Canada Emergency Wage Subsidy.  If you need assistance with your CEWS application or concerned you may not have prepared the application correctly, contact us today and we will ensure your application is accurate and audit proofed! 

Contact Argento CPA today!

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Owner/Manager Salaries vs. Dividends: Which Method is Better for You?

When is it better to pay a salary vs. a dividend as the owner/manager of a corporation?  There are pros and cons to each method and as the owner of a business you should be aware of your options before deciding on what is better for your unique tax situation and why.  The following article will help you understand the difference between your options and why one might be better for your tax situation.

Salary – Pros

  • Salary is considered employment income which will increase RRSP contribution room and allow you to contribute to CPP.
  • Paying a salary allows the owner to take advantage of certain personal tax deductions, such as childcare expenses.
  • When a bonus is declared at year-end there is the opportunity for a personal tax deferral since the salary does not need to be paid for 6 months.
  • Declaring a salary can reduce corporate taxable income and is used in tax planning to decrease income below the $500k small business limit or so the company has nil taxable income.

Salary – Cons

  • If the company is considering obtaining financing, it could be affected since a salary would decrease the financial results of the company.
  • If a bonus is declared and not paid right away, some people run into issues 6 months later if they have cash flow issues and are unable to pay the bonus at that time.
  • Salaries do not have a preferential tax treatment so they will likely pay more personal tax than if a dividend is declared.
  • Paying a bonus or salary comes with a higher cost, since you must factor in employer and employee portions of CPP.
  • There are more compliance costs and hassles because of operating a payroll account.

Dividends – Pros

  • Earning dividend income personally has a preferential tax rate.
  • If the company is considering obtaining financing for the business, having a higher net profit on the financial statements would be preferable to show potential lenders that the company is more profitable.
  • Depending on the year-end of the company, declaring a dividend could provide a personal tax deferral till the personal tax deadline in April.
  • It is easier to pay a dividend than a salary (no source deductions required).
  • Dividends can be declared at any time, allowing the you to optimize your tax situation.

Dividends – Cons

  • Earning dividend income does not create RRSP room nor will the you be contributing to CPP.
  • Declaring a dividend does not provide a deduction to reduce corporate income.
  • The taxpayer would loss out on certain personal tax deductions if no salary is earned, such as childcare expenses.

Summary

There is no easy answer to which is better between salary and dividends.  The answer depends on each taxpayers’ preferences, how much cash you require personally from your company, corporate tax results, personal tax deductions, and retirement planning.  If you are struggling to determine which method is best for you or would like assistance with analyzing your tax situation, this is where we come in.  After assessing your life situation and goals, we are be able to point you into the right direction, so you are set for success! 

Contact Argento CPA today!

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Understanding the Shareholder Loan: How to Use it to your Advantage and Stay Compliant with CRA

If you are the owner-manager of a corporation, understanding the concept of the shareholder loan is essential to running your business. Below I will explain what a shareholder is and how to use it. After reading this article you will become familiar with potential tax-traps and how to avoid them.

I will discuss the following topics:

  • What is a shareholder loan?
  • What are the tax implications of the shareholder loan and how to use it to your advantage?
  • How to avoid problems with the CRA

What is a shareholder loan?

In general, the balance of your shareholder loan represents the total owner cash draws from your company minus funds you have contributed.

Your shareholder loan will appear on the balance sheet as either an asset or liability. If you contributed more cash into your company vs. what you draw out, the shareholder loan will be a liability on the balance sheet. When your owner cash draws exceed contributions, the shareholder loan will be an asset on the balance sheet.

There are various types of transactions that will affect the shareholder loan account. Below are a few examples.

CASH CONTRIBUTIONS

If the shareholder deposits cash into the company bank account, this money can be repaid to the shareholder tax-free at some point. The company owes the shareholder this money and the balance will appear as a liability on the balance sheet called “due to shareholder.”

PAYING FOR COMPANY EXPENSES WITH A PERSONAL CREDIT CARD

It is common for owner-managed companies to pay for company expenses with a personal credit card. This type of transaction is treated like a cash contribution. The company gets a tax deduction and the shareholder can be reimbursed at some point.


CASH WITHDRAWLS

If an owner draws cash from the company bank account which is not dividends or salary, they are considered a shareholder loan and debt owing to the company. The total draws will appear as an asset on the balance sheet called “due from shareholder.”

PAYING FOR PERSONAL EXPENSES WITH COMPANY FUNDS

We often see owners of the company pay for some interesting things using their company funds. For example, a family trip to Mexico paid for on the company credit card is not tax deductible. When this happens, and it happens quite often, the transaction is treated like a cash withdrawal. The company cannot deduct the expense and the amount will become a debt owing back to the company. We advise all our clients to pay for personal expenses with a personal credit card. By doing so, you will have accurate bookkeeping records and spend less time explaining questionable transactions to your accountant or bookkeeper.

What are the tax implications of the shareholder loan and how to use it to your advantage?

Many clients ask, “how do I pay myself from the company? and the answer is dividends or salary. However, you do not have to designate cash draws as a dividend or salary until fiscal year-end. In the meantime, you treat cash draws as a shareholder loan.

In many start-up companies, the owner puts more cash into the business vs. what they take out. Therefore, the running balance of the shareholder loan at fiscal year-end has a credit balance and appears as a liability on the balance sheet. Meaning, the company owes the shareholder money. If this is the case, the owner does not have to declare any draws as dividends or salary and the balance of the shareholder loan at year-end can be taken out of the company tax-free.

If the running balance of your shareholder loan is in a debit position, which appears as an asset on your balance sheet, you typically declare the amount as dividends or a salary. Depending on your specific tax situation and business/personal goals, dividends or salary or a combination of both will be discussed with your CPA to determine what method is best for you.

Shareholder loans provide opportunities for tax planning. At Argento CPA, we will assess your tax situation to determine the timing of dividends or salary that will minimize the amount you pay for personal and corporate tax combined.


How to avoid problems with the CRA

You may be thinking, “why don’t I repay the shareholder loan right before fiscal year-end, then borrow it again in the new year?” CRA is aware of this technicality and placed rules to prevent you from doing this. So, do not even think about trying it!

There is one final option if you owe your company money at the end of the year. You have one year from your fiscal year-end date to pay it back. This can be repaid as a direct repayment, salary, or dividend. Be careful doing so since your shareholder loan will be reported to CRA as an asset on your balance sheet at fiscal year-end. By reporting your shareholder loan as an asset on the balance sheet for 2 consecutive years in a row, you signal a red flag to CRA that you may not have included your shareholder loan as personal income.

Summary

The shareholder loan is a useful tool for tax planning and cash management between the owner and their company. If used correctly, the timing of cash draws, dividends or salary can be used to your advantage.

If you are looking for expert advice on shareholder loans, contact us today. We will get an in-depth understanding of your specific situation and make sure you are set for success!

Discuss your specific needs and challenges. Book a one-on-one strategy session with our experts today!

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Financial Statements for Your External CPA

MANAGEMENT


Consider your external Chartered Professional Accountant when preparing internal financial statements.

To run an owner-managed business successfully, it is not enough just to track the movement of funds in and out. Statements providing the type of information needed by your external CPA are also essential because the external accountant is the intermediary between your business and the Canada Revenue Agency, creditors, a potential buyer and others who need the special financial statements only your external accountant can produce.

In-House Statements

Internal accounting systems process daily sales, purchases, and payroll transactions; effective owner-managers review the general ledger bank balance, accounts receivable, accounts payable and the payroll summary on a regular basis. Management needs these in-house financial statements to meet some if not all of the following requirements:

  • All provincial corporations’ acts require financial data to support financial statement filing requirements.
  • Shareholders have a right to yearly financial statements based on recorded transactions.
  • Creditors may require regular financial statements to evaluate the quality and sufficiency of collateral covering a loan and to ensure the loan conditions are being met.
  • Potential investors may want to review monthly financial statements to evaluate throughout-the-year performance.
  • Comparable monthly historical financial statements give valuable information to a potential purchaser if the owner-manager retires or sells all or part of the business.
  • Financial decisions based on monthly facts and figures provide insight for planning and budgeting.
  • Comparative financial statements can reveal whether changes in sales or expenditures are creating variations in the bottom line. Such comparisons allow management to take corrective action and ward off potential working capital problems.
  • In-house financial statements establish how management is guiding the company.
  • Financial statements provide information about the availability of sufficient assets to meet liabilities.
  • Operating results provided by financial statements inform management whether action is needed to increase sales, cut production costs, or reduce wage costs.
  • Properly structured income statements provide insight into the cost of production compared to sales. As a result, management can more rapidly decide whether sales prices need to be increased or job costs better controlled.
  • Monthly financial statements show errors in environmental, tax, payroll, pension, workers’ compensation, GST/HST or employee health tax remittances.


The external CPA usually makes some adjustments.

 

External Accountant

Before company accounts are ready for a third-party user, the external accountant usually has to make some adjustments to provide the information in the form needed by the third party. Consider the following:

  • Data provided by an in-house system designed to give information about the day-to-day operations must be distilled into a summary format that provides information in accordance with Canadian financial statement disclosure requirements.
  • Statements prepared by an independent accountant lend credibility to the corporate entity because the preparation is independent of internal bias.
  • Reporting requirements change regularly and must be reflected in the financial statements.
  • Independent preparation of financial statements may identify anomalies within the corporate records, which need review to ensure they are correct. For instance, capital assets purchased may have been expensed.
  • Preparation of financial statements by your external accountant usually identifies items that are income tax sensitive such as shareholder draws, penalties and interest or personal use of corporate vehicles that may have to be adjusted.
  • An external review may determine whether the valuation of assets is accurate or whether capital assets should be written down or accounts receivable amounts should be written off.
  • The external accountant ensures that comparative figures are truly comparative, not only to ensure a better analysis of progress throughout the years, but also to provide insight as to the reasons for material variations in the event lenders or regulatory authorities question the differences.

Periodic Statements

In order to prepare year-end financial statements, your accountant needs quality information produced by your accounting system. The regular preparation of financial statements allows your CPA to fully understand the financial performance and position of your business. Because CPAs have significant experience in a multiplicity of businesses, they are able to determine the benchmarks your particular business should meet and maintain.

Your Business Is Their Business

In the final analysis most external accountants would agree that you know your business better than they do, but they know business better than you. Working with your accountant and helping them understand your business will ensure the financial statements provided to management, third parties and regulatory and tax authorities adequately explain the corporation’s financial position and operational results for the year.

Contact Argento CPA today!

Source: BUSINESS MATTERS
Disclaimer: BUSINESS MATTERS deals with a number of complex issues in a concise manner; it is recommended that accounting, legal or other appropriate professional advice should be sought before acting upon any of the information contained therein.Although every reasonable effort has been made to ensure the accuracy of the information contained in this letter, no individual or organization involved in either the preparation or distribution of this letter accepts any contractual, tortious, or any other form of liability for its contents or for any consequences arising from its use.
BUSINESS MATTERS is prepared bimonthly by the Chartered Professional Accountants of Canada for the clients of its members.
Richard Fulcher, CPA, CA – Author; Patricia Adamson, M.A., M.I.St. – CPA Canada Editor.
Contact us: patricia@adamsonwriters.ca

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Investing for Retirement

INVESTMENT


Saving for retirement can be approached in several ways.

Media ads constantly bombard us with images of happy, attractive couples enjoying their retirement years on a sunny beach in Jamaica or on a cruise ship in the Mediterranean. But to reach that dream, it is necessary to invest today’s earnings so that they will grow into tomorrow’s retirement fund. Certainly, the earlier one starts a systematic investment program, the greater the probability that today’s fantasy will become tomorrow’s reality.

Investing is more than just putting money in Guaranteed Investment Certificates or the stock market. From the start until you actually retire, you must keep reassessing your financial and other life circumstances to determine whether the strategy chosen yesterday is still valid today. Several approaches to investing are available but each is dependent upon your personality, your age and your life situation.

Traders

Financial institutions have made self-directed investment websites user friendly for easy buying and selling online. This type of investing requires substantial knowledge of the listed companies, their values and constantly changing prices. This is the approach favoured by traders whose thinking is geared to making short-term profits. However, most people are too busy with a regular occupation to get all the knowledge they need to be active investors, and the risks are enormous.

Invest and Hold Investors

These investors usually build a portfolio of stocks with a history of capital growth and regular dividend payments such as financial institutions, utilities and established corporations. Certainly, there is never a guarantee that quality stocks will always increase in value; however, this approach minimizes risk, and also reduces transaction costs.

For long-term investing, diversification is an essential risk management strategy. The usual basic diversification is to hold about 60% of your portfolio in high-quality fixed-income investments and 40% in common stock. Within the common stock portion, diversification can be achieved through owning companies in various industries, countries, or through exchange-traded funds (i.e., similar to mutual funds but traded like stocks), which give the investor access to a wide variety of asset classes such as commodities and currencies.


It is very hard to make money consistently through speculation.

 

Speculative Investors

Speculative investors buy securities which, in the investor’s judgment, have the potential of doubling or tripling or more in a very short time. These investors think the risk of huge gain outweighs the risk of substantial loss. The difference between investment and speculation is that in speculation the risk of quick gain or loss is much greater than in an investment. Speculators often use leverage (i.e., investing borrowed money) in the hope that a short-term gain in the value of the investment will enable them to repay the debt after making a quick and substantial capital gain.

Companies whose stocks are considered speculative often have no earnings or dividend history and depend for their financing on the company issuing new shares since there are no earnings to reinvest. This is common with junior companies in the natural resources and technology industries. Raising capital with new share issues before the company strikes it rich, however, constantly dilutes the speculator’s original holding and makes hoped-for capital gains dependent on a spectacular discovery. This way of investing is highly risky and not particularly useful for the accumulation of a retirement fund.

Value Investors

Value investing is based on the principle that the prices of stocks of high intrinsic value sometimes sell well below that value. This happened in 2008 and 2009, for example, when the collapse of the subprime mortgage market caused the failure of important financial institutions, which, in turn precipitated the collapse of the stock market. At that time, many fine companies that are the backbone of the economy also saw their share prices drop far below their intrinsic value to levels that were catnip to the value investor.

The stock price of big-name companies can, however, also sometimes decline substantially even under normal market conditions. These companies must be examined carefully before investing because factors such as bad management, risk of a dividend cut, inability to compete, a highly leveraged balance sheet and many other factors can be the real reason they have lost their value. Buyers of these stocks are not value investors; they are speculators making a bet the companies’ performance will turn around and produce capital gains.

Index Investors

Many studies have shown that even the most astute professional fund manager finds it impossible to outperform the market averages year after year by picking stocks. In fact, a great many mutual funds do worse than the market as measured by the Dow Jones, S&P 500 or other indices. As a result, so-called passive investing through funds structured to match the performance of the indices can be expected to perform at least as well as the market overall. Because index-based funds usually do not have research analysts and other expensive overhead, their management fees are lower than conventional mutual funds. Investors who are not confident self-managing their portfolio and are risk averse, may be comfortable holding one or more index funds.

Know Your Objectives and Risks

Your investor profile is a function of your age, ability to take risks, level of investment knowledge and your objectives. Even though young investors have more time to recover market losses, slow and steady saving and systematic investing seems to be the best strategy over the long term.

No matter what kind of a portfolio you have (non-registered, RRSP/RIF/TFSA), or how it is managed (self-directed, or managed by an investment advisor), have a well-defined objective and understand the risk you can tolerate to get there.

Contact Argento CPA today!

Source: BUSINESS MATTERS
Disclaimer: BUSINESS MATTERS deals with a number of complex issues in a concise manner; it is recommended that accounting, legal or other appropriate professional advice should be sought before acting upon any of the information contained therein.
Although every reasonable effort has been made to ensure the accuracy of the information contained in this letter, no individual or organization involved in either the preparation or distribution of this letter accepts any contractual, tortious, or any other form of liability for its contents or for any consequences arising from its use.
BUSINESS MATTERS is prepared bimonthly by the Chartered Professional Accountants of Canada for the clients of its members.
Richard Fulcher, CPA, CA – Author; Patricia Adamson, M.A., M.I.St. – CPA Canada Editor.
Contact us: patricia@adamsonwriters.ca

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Small Business and the CRA

TAXATION


Ensure your books are always in order for the CRA.

Owner-managers work hard in their businesses but are often overwhelmed by the reporting requirements for the Canada Revenue Agency. Few owner-managers enjoy the time spent and cost required to meet the CRA requirements, let alone the actual taxes that have to be paid; nevertheless, owner-managers must establish good business habits to ensure they stay on the right side of the tax authorities.

So, here are a few suggestions on how to make your relationship with the CRA much easier for yourself over the long run.

Establish the Correct Legal Structure

First of all, it is important to understand the tax and legal consequences of your form of business: sole proprietorship, partnership, or corporation. Each category brings with it different legal, tax and reporting issues.

Ensure Proper Bookkeeping

Recording transactions on a regular basis not only keeps your records up to date so you know where you stand at all times with respect to your receivables, payables and bank balances as well as any profit or loss, it also has your books in constant readiness for the tax authorities. Failure to routinely record all business transactions may mean missing out on taxable deductions or payment requirements. Maintaining up-to-date records also ensures that all documents required for the CRA are regularly matched and filed to the bookkeeping records.

Segregate Business from Personal

Regardless of the legal structure of your business, ensure that business transactions, bank accounts, lease agreements, and loans are maintained separately from any personal accounts. For record keeping and tax audit purposes, a clear division between personal and business finances makes for easier bookkeeping and a cleaner tax audit.

Contractors versus Employees

Make sure you distinguish the people who work for you as employees and those who work for you as contractors. Far too often, employers have persons who work for them whom they consider to be contractors. The CRA and The Workplace Safety and Insurance Board (WSIB) rules make a sharp distinction between contractors and employees; inappropriate classification by your payroll department will mean reassessment for Canada Pension Plan and Employment Insurance deductions as well as problems with the WSIB if premiums have not been paid for the employee incorrectly accounted for as a “contractor”. To correct any potential inaccuracy, you will have to go through the expensive process of making adjustments, and this may not be a simple process if the person is dismissed or resigns.

Non-Deductible Expenditures

Legitimate business expenses are those expenses incurred to earn income. Far too often, expenditures are run through the business that have little to do with earning income. The most common areas subject to CRA review are vehicle expenses, meals, entertainment and promotion of a product or service.


Failure to file is a big mistake.

Failing to File

When cash resources are not available, whether to remit payroll deductions, income tax or HST, owner-managers may decide not to file the required return. BIG MISTAKE. Better to file on time, even if the business does not have the cash flow to make the required payment. Late filing incurs penalties and interest. Filing on time without payment will probably not incur penalties but will incur interest. Additionally, the CRA is open to establishing a payment schedule as long as you contact them with a proposal before the payment deadline.

Understand Payroll

Payroll is a business’s biggest expense and involves more than just writing a cheque or depositing money in the employee’s bank account. Payroll requires calculation of source deductions, the employer’s share, vacation pay, WSIB calculations, a monthly remittance for withholding taxes for each employee, data for year-end T4s as well as records of employment in the event of layoffs or dismissals. Understanding payroll will assist in determining cash flow needs as well as job costing and ultimately the bottom line. Failure to remit payroll withholding taxes will definitely invite an audit along with penalties and interest.

Accounting System

Far too many entrepreneurs use inefficient and ineffective accounting software. As a result, the information created is inadequate for a company’s own purposes and creates additional issues not only for regular government remittances but also for the accountant preparing year-end statements and tax returns. Poor accounting systems cost money in the long run.

Quality Bookkeeper

Bookkeeping is more than entering data. A qualified and experienced bookkeeper not only understands the accounting system but will understand payroll, HST, WSIB, account allocation, reconciliation, online banking and a host of other business requirements. A good bookkeeper managing an accounting system suited to your business will provide information to management that is critical to making effective business decisions and also generates information critical for proper reporting to external sources such as the bank or the CRA. An inept bookkeeper is a recipe for disaster as the errors or omissions will result in mistakes in financial and tax reporting as well as the consequent cost of repairing the damage.

Measure Twice, Cut Once

This old carpenter’s maxim is just a pithy way of saying that errors are unnecessary and correcting them is costly. Before making decisions on major purchases, financing, staffing, accounting systems or tax strategies, do your homework. Getting and using expert knowledge ensures that decisions will not run afoul of tax authorities or other regulatory bodies.

Let Others Attend to the Details

Dealing with the CRA and other regulatory bodies is not always what entrepreneurs do best. Nevertheless, establishing procedures that will allow other staff to attend to the details will make life easier for you while making sure your business meets all regulatory requirements.

Contact Argento CPA today!

Source: BUSINESS MATTERS
Disclaimer: BUSINESS MATTERS deals with a number of complex issues in a concise manner; it is recommended that accounting, legal or other appropriate professional advice should be sought before acting upon any of the information contained therein.
Although every reasonable effort has been made to ensure the accuracy of the information contained in this letter, no individual or organization involved in either the preparation or distribution of this letter accepts any contractual, tortious, or any other form of liability for its contents or for any consequences arising from its use.
BUSINESS MATTERS is prepared bimonthly by the Chartered Professional Accountants of Canada for the clients of its members.
Richard Fulcher, CPA, CA – Author; Patricia Adamson, M.A., M.I.St. – CPA Canada Editor.
Contact us: patricia@adamsonwriters.ca

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Using Technology for Gain

TECHNOLOGY


Abandoning paper-based processes can improve productivity and profits.

The more a task can be automated, the greater the increase in productivity and the greater the reduction in employee overtime and management frustration. Even though technology can speed up operations and reduces costs, far too often owner-managers continue to embrace legacy behaviours that keep their businesses from being as productive and profitable as they could be.

Implementing some or all of the following suggestions could be the first step to increasing productivity and making the workplace more efficient and more enjoyable.

Track Your Behaviour

Before you adopt a new technology, make sure you understand how the job to be automated is currently being done and how technology could make it cheaper and/or more productive.

  • Analyze and review existing work patterns.
  • Determine how the available technology will improve the process.
  • Use time-tracking software to understand what you do, where you do it, and the time spent on task.
  • Keep track of your activities and the activities of employees through a typical accounting cycle (i.e., invoicing, purchasing, payroll, government remittances, payment and receipts, reconciliations, business reports, job-site reviews and quotes) to determine where and how much time was spent at various stages.
  • Analyze your work and personal habits to determine potential behaviour or procedural fixes for not only employees but also for yourself.
  • Determine whether time is being wasted at any stage.
  • Determine whether the individual doing the task is cost effective (e.g., should a skilled machine operator spend time changing a tire on a company vehicle?)


Examine the communication protocols in your business.

Use Digital Communication

Consider examining the communication protocols in your business.

  • Should communication occur using email, text messaging, productivity app, video conference or telephone?
  • When does communication need to be encrypted?
  • If communication is written, should the recipient confirm receipt?
  • How are mailboxes to be set up for access by interested parties?

Use teleconferencing to keep everyone up to date, for example:

  • Set up webinar or web conferences to reduce travel while maintaining contact among all employees ─ including you.
  • Determine whether online training would be a possible solution for training needs.
  • Use the Cloud to share data and files, but ensure that strict access rules and passwords are in place to avoid breaching confidentiality of employees and intellectual property.
  • Install remote access software on your tablet or smartphone to provide access to office computers so you can be updated at any time.

Digital Integration

If you are still on a largely paper filing system, consider moving to digital.

  • Hire a records-management consultant to examine your filing needs.
  • Design a digital filing system for the business.
  • Ensure everyone files data the same way so files can be retrieved quickly and never go missing.
  • Go paperless by insisting that paper documents be scanned and stored; shred the original unless needed. Where possible, digital documents should be stored in the same digital format in which they were created.
  • Establish protocols to ensure email is filed correctly for all customers, tax and regulatory authorities and employees.
  • Avoid faxed documents where possible. If fax cannot be avoided, set up a virtual fax-to-email number that will allow those that will accept fax communication and transform it to an email PDF.

Streamline Business Transactions

If your business does not have sufficient employees to justify the cost of new software, develop standardized spreadsheets that staff complete for time and expense reports and create an online process for employees to submit data in a timely fashion to the bookkeeping department.

All businesses need an accounting system that incorporates sales, purchases, payroll, accounts receivable, accounts payable and job costing. Even if you do not have the expertise or the need for a full-time bookkeeper, you can use remote communication software or an online accounting platform to enter records online that will provide you with the up-to-date information you need for everyday operations.

All tax data, financial statements, personal and corporate tax filings and enquiries exchanged between your office and your CPA should be encrypted before transmission.

Other uses of electronic technology include:

  • online billing
  • online invoicing from clients
  • accepting and making all payments (including taxes) through etransfers
  • online filing of all CRA and other regulatory forms

Marketing and Selling

Because your website is often the first contact a potential client has with your business, make sure it is attractive looking and the text is well written. That first impression may make the difference between getting and not getting a client.

  • Hire a specialist in website design to create your website.
  • Hire a specialist to service and monitor your website to make sure everything works all the time.
  • Update your website regularly with news concerning key employees, changes in the organization and new products or innovations. This will show that your company is an interesting and ongoing business operation.
  • Collect email addresses using an opt-in service to expand your email advertising or awareness campaign. Be mindful of Canada’s Anti-Spam Legislation (CASL) when collecting and using email addresses.
  • Set up an online sales department for your business.
  • Check out the software packages that allow you to set up an online marketing system, track orders, track sales, change product suppliers and assist in up-selling by connecting the product purchased by the customer with one they may see as complementary.
  • Create pricing rules for discounts, individual and bulk sales.

Use Technology Wisely

Certainly a business can be overwhelmed with the ever-changing technology, but in the final analysis, technology is not about what is available to use, but rather how we use what is available to better our business and personal lives.

Contact Argento CPA today!

Source: BUSINESS MATTERS
Disclaimer: BUSINESS MATTERS deals with a number of complex issues in a concise manner; it is recommended that accounting, legal or other appropriate professional advice should be sought before acting upon any of the information contained therein. Although every reasonable effort has been made to ensure the accuracy of the information contained in this letter, no individual or organization involved in either the preparation or distribution of this letter accepts any contractual, tortious, or any other form of liability for its contents or for any consequences arising from its use.
BUSINESS MATTERS is prepared bimonthly by the Chartered Professional Accountants of Canada for the clients of its members.
Richard Fulcher, CPA, CA – Author; Patricia Adamson, M.A., M.I.St. – CPA Canada Editor.
Contact us: patricia@adamsonwriters.ca

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Jet Lag

MANAGEMENT

A little adjustment to your sleep schedule before you travel can make you alert and ready for business when you reach your destination.

Despite the ease and relatively low cost of modern telecommunications, it is still necessary for business people to travel to be onsite. This is especially true for business owners who want to grow their businesses internationally and need to meet suppliers and customers to establish the personal connections that will be the foundation of future success. Flying to remote suppliers or clients makes jet lag a reality that should be factored into travel plans.

Body Rhythms

Jet lag or “circadian rhythm desynchronosis” results when high-speed travel from east to west or west to east through multiple time zones interrupts the 24-hour or “circadian” rhythm that regulates our sleep-wake cycle and controls the biochemical, physiological and behavioural activities in our bodies.

Symptoms of Jet Lag

The following are the classic symptoms of jet lag:

  • headaches, inability to sleep and irritability
  • lethargy, fatigue
  • mild depression
  • shortened attention span
  • loss of appetite
  • minor confusion
  • gastrointestinal disturbances

Facts about Jet Lag

The effects of jet lag vary from person to person and the distance and direction travelled:

  • symptoms become more severe once two time zones have been crossed
  • symptoms are more severe flying west to east
  • upsets patterns for sleeping, eating and working
  • older people take longer to get back to normal circadian rhythm
  • cabin air pressure and reduced amount of oxygen reaching the brain may increase the severity of jet lag in some travellers
  • flying north/south within the same time zone will not cause jet lag
  • north/south travel may exacerbate symptoms if also combined with travelling through multiple time zones (e.g., Vancouver to Sydney, Australia).

Adjust your sleep patterns before you leave home.

Combating Jet Lag

There are several ways to minimize jet lag but they are not always effective. Suggestions made by researchers include the following.

  • Do not consume alcoholic or caffeine-based beverages during the flight.
  • Stay hydrated by drinking water.
  • Be physical fitness regime since physically fit persons suffer less from jet lag.
  • Before your flight, adjust your sleep pattern based on the direction to be travelled. If travelling from west to east, accustom your body to the destination by getting to bed earlier and getting up earlier. Research suggests that going to bed one hour sooner for each of the three days prior to your trip and exposing yourself to bright lights (at least 5000 lux) for at least 3.5 hours when you wake up will help. Thus, on day one of the three days, go to bed at 10, the next day at 9 and the next day at 8 and get up one hour earlier and expose yourself to bright lights or bright sunlight depending on the season.
  • If travelling from west to east, reverse the sleep pattern adjustment by going to bed later and getting up as if you had had your normal number of hours of sleep.
  • When arriving at your destination, adapt to the local timetable. For instance, if you arrive at 11 a.m. local time but it is really 6 p.m. at home, adjust your schedule and habits as if it were 11 a.m.

If you cannot prepare for the time zone of your destination, you may want to consider arriving two or three days earlier to give your body the opportunity to adjust. Not only will this tactic increase your level of performance, it will also enable you to learn about points of interest, the culture and the people at your destination, all of which can be topics for discussion when meeting with your new contacts.

The Final Analysis

Business travellers want to make the most of their time, establish solid personal relationships with their business peers and negotiate the best possible deal with new suppliers or clients. To do so it is in the best interests of your company to minimize the impact of jet lag so you and your staff are at the top of your game when you represent your business whether it is on the other side of Canada or on the other side of the world.

Contact Argento CPA today!

Source: BUSINESS MATTERS Disclaimer: BUSINESS MATTERS deals with a number of complex issues in a concise manner; it is recommended that accounting, legal or other appropriate professional advice should be sought before acting upon any of the information contained therein. Although every reasonable effort has been made to ensure the accuracy of the information contained in this letter, no individual or organization involved in either the preparation or distribution of this letter accepts any contractual, tortious, or any other form of liability for its contents or for any consequences arising from its use. BUSINESS MATTERS is prepared bimonthly by the Chartered Professional Accountants of Canada for the clients of its members. Richard Fulcher, CPA, CA – Author; Patricia Adamson, M.A., M.I.St. – CPA Canada Editor. Contact us: patricia@adamsonwriters.ca

Categories
Insights

Cannabis 101

MANAGEMENT


The pending revision of Canada’s marijuana laws will affect the workplace.

Liberalisation of Canada’s marijuana laws appears to be imminent. The Cannabis Act is currently expected to become law in 2018 and will decriminalize certain activities and make marijuana more widely available under a controlled production, distribution and sales system. Whether or not you agree with the intent of the proposed Cannabis Act, the loosening of the laws governing the sale and use of marijuana raises important questions for businesses regarding health, safety and legal liability.

Most provincial and territorial occupational health and safety regulations require an employer to take all reasonable means to ensure the protection of their workers. The employer also has a reasonable expectation that employees should not be impaired on the job. The question then becomes when are employees impaired and whether, if they believe themselves to be impaired, they are required to inform their employer.

Employer Responsibility

All employers recognize that, if an employee is incapacitated to the extent that they cannot perform their assigned tasks, the employer is required to either allow a leave of absence or find a task within the organization that allows the employee to rehabilitate so as not to create safety or health issues for other workers.


Employers may have to pay for medicinal marijuana.

It may come as a surprise to employers to discover that, in the event an employee is injured on the job, the employer, as part of the restitution/rehabilitation package, could be required to pay for the employee’s use of prescribed medicinal marijuana. This would not be dissimilar to the payment for any other medication that may be required to assist an injured employee in getting back to work.

Employment Agreements

Employment agreements usually address issues such as alcohol, the use of smartphones while driving and sexual harassment. These agreements reflect management’s due diligence in acting to avoid or mitigate huge losses from lawsuits against the company. Even though both employees and employers have a responsibility to ensure a safe workplace, the employer, its management and directors bear the ultimate legal responsibility.

In the matter of marijuana prescribed by a doctor for pain relief, employees may be unable to travel to jurisdictions with criminal laws for possession. Not only does this cause concern for the employer, but it may also jeopardize an employee’s future if arrested, charged and convicted by a foreign government. A prohibition on future travel for work in such jurisdictions may never be lifted.

Drug Testing

The employer has a responsibility to establish the grounds for any proposed drug testing. Some businesses have employment agreements that require drug testing to ensure employees are not impaired. The liberalisation of the marijuana laws creates a whole new area of uncertainty as to whether an employee is impaired. Random drug testing of employees can become problematic. If the employee refuses and they are fired, they might sue for wrongful dismissal. Further, some chemical components of marijuana, as for some other drugs, may linger in the employee’s system and be picked up by the test even though the person is no longer impaired.

Review Your Contracts

Your business may have employee contracts which stipulate that substance abuse is not allowed on the job site. What happens in the event one of your employees is on medicinal marijuana? Is this in violation of the contract? Is this in violation of safety regulations? Is it a violation of the Charter of Rights and Freedoms?

Owner-managers are well advised to seek professional assistance as well as legal advice to review all:

  • contracts with companies and government agencies from whom they receive contract work
  • employment contracts
  • policies and procedures on the safe use of machinery and equipment
  • protocols for detecting impairment and the penalties and/or sanctions that may need to be rewritten
  • medical insurance policies
  • insurance policies for third-party liability or vehicle insurance that may contain caveats that cancel payout in the event of drug use
  • in-house education programs to make sure workers know how to recognize their impairment and when to communicate their inability to perform their tasks safely.

It is difficult if not impossible at the present moment to determine the consequences of legalizing marijuana and its impact on employers, employees and existing contractual arrangements with contractors, subcontractors, government and regulatory authorities, both within our borders and without.

Examine Procedures and Protocols

Good business practice suggests that owner-managers become proactive and educate themselves on the effects the pending legislation may have on their business. Procedures and protocols may have to be changed or new ones created to ensure a workplace that accommodates the health concerns of the workers without compromising the safety of the workplace.

 

Contact Argento CPA today!

Source: BUSINESS MATTERS

Disclaimer: BUSINESS MATTERS deals with a number of complex issues in a concise manner; it is recommended that accounting, legal or other appropriate professional advice should be sought before acting upon any of the information contained therein.
Although every reasonable effort has been made to ensure the accuracy of the information contained in this letter, no individual or organization involved in either the preparation or distribution of this letter accepts any contractual, tortious, or any other form of liability for its contents or for any consequences arising from its use.
BUSINESS MATTERS is prepared bimonthly by the Chartered Professional Accountants of Canada for the clients of its members.
Richard Fulcher, CPA, CA – Author; Patricia Adamson, M.A., M.I.St. – CPA Canada Editor.
Contact us: patricia@adamsonwriters.ca

Categories
Insights

The Five Finger Discount

MANAGEMENT


Shoplifting can ruin your business.

Fred Tarasoff loves music. In fact, he used to own a record store, but had to go out of business in 1989 in large part because of inventory losses through shoplifting. Then he was assaulted by a shoplifter while he was running a health food store. Since that time, he has devoted himself to researching shoplifting and the retail industry in order to develop training programs to prevent and detect shoplifting. He currently works closely with law enforcement, industry associations and security firms to fight this crime. In the course of this work, Mr. Tarasoff has developed a simple way to calculate the losses suffered from shoplifting.

According to Mr. Tarasoff, even if your business has excellent controls, you can expect losses will approximate 1% of gross sales. Thus, if your retail store sells $600,000 a year, at least $6,000 will be missing from your sales figure. But, if your business does not have good controls, losses could be as high as 8% or $48,000 on $600,000 of gross sales. If your store works on a 20% gross margin your business is out $38,400 (i.e., 80% the sales loss of $48,000).

Deterring Theft Starts with Good Management Practices

  • Adequate staff is essential. One person in the store is simply not enough people to work the cash register and watch the customers.
  • If you can only afford one sales representative in the store, they should lock the door as a matter of policy when they have to take a break.
  • Greet each customer. This is not only good public relations, but it indicates to the potential shoplifter that you are aware they are in the store.
  • Provide a receipt to each purchaser. Post a policy statement that refunds will not be provided without proper receipts. This will prevent thieves from attempting to return stolen merchandise later for a cash refund.
  • Make sure your staff knows the prices of all items. This will help employees to determine whether lower-price tags have been switched to higher priced items.
  • If the package has been opened by the customer, be sure it is reopened by the cashier to prevent product substitution or the theft of other merchandise hidden in the package.
  • An open bag with your store name on it is the perfect shoplifting tool. Seal all bags with store seals to ensure that other items cannot be placed in the bag as the customer exits your store.
  • Do not stereotype customers by appearance. That gruff looking character may be honest while the nicely dressed family of three may be a team of professional shoplifters.
  • Do not age discriminate. Statistics indicate that 25% of thefts are committed by those in their teens or younger, but 75% is committed by adults.


Support trained staff with physical theft deterrents.

Physical Deterrents the Next Line of Defence

  • Staff training to reduce potential shoplifting must be supported with physical theft deterrents.
  • Ensure every part of the store can be seen by sales staff at all times. Blind spots, dressing rooms and tall shelving units make theft easy.
  • Users of dressing rooms expect privacy, but there can be no such expectation on the store floor. Security cameras should be placed strategically to monitor the floor area. A large monitor at check out will provide live video from every camera to enable cashiers to view suspicious actions.
  • Placing mirrors to view blind spots is an alternative to cameras although not as effective since staff cannot always be watching.
  • Expensive merchandise should be looped through an alarm box or fitted with Radio Frequency Identification (RFID) devices that sound an alarm as soon as the product is removed from its packaging or its shelf space.

Please Leave the Store

You have the right to ask someone to leave your store. Most merchants are hesitant to do this because they do not wish to create conflict or negative publicity. Nevertheless, you are well within your rights to ask someone to leave and inform them that if they return, they will be trespassing. Do not provide a specific reason. Above all, never suggest they are stealing and do not physically touch them. Such actions will not only escalate the situation but could result in legal actions against you. If an individual refuses to leave, contact the police and have the individual removed. Most provinces will have a trespass act that provides you with grounds to inform the unwanted customer either in writing or orally that they are not welcome on your premises. The wording will read something like the Ontario Trespass to Property Act (1990):
2. (1) Every person who is not acting under a right or authority conferred by law and who,

  • (a) without the express permission of the occupier, the proof of which rests on the defendant,
    (i) enters on premises when entry is prohibited under this Act, or
    (ii) engages in an activity on premises when the activity is prohibited under this Act; or
  • (b) does not leave the premises immediately after he or she is directed to do so by the occupier of the premises or a person authorized by the occupier, is guilty of an offence and on conviction is liable to a fine of not more than $10,000.

Detaining the individual on suspicion of theft without immediately calling the police is unwise since it risks a charge of “forcible confinement” under the Criminal Code. Consult with your lawyer to establish how and on what grounds your staff can approach and temporarily hold any suspected shoplifter.

Train Staff

Store staff are the frontline in shoplifting prevention. Educating staff in anti-shoplifting procedures combined with a one-time installation cost of physical deterrents should return your inventory costs and profit to their normal levels.

Contact Argento CPA today!

Source: BUSINESS MATTERS

Disclaimer: BUSINESS MATTERS deals with a number of complex issues in a concise manner; it is recommended that accounting, legal or other appropriate professional advice should be sought before acting upon any of the information contained therein.
Although every reasonable effort has been made to ensure the accuracy of the information contained in this letter, no individual or organization involved in either the preparation or distribution of this letter accepts any contractual, tortious, or any other form of liability for its contents or for any consequences arising from its use.
BUSINESS MATTERS is prepared bimonthly by the Chartered Professional Accountants of Canada for the clients of its members.
Richard Fulcher, CPA, CA – Author; Patricia Adamson, M.A., M.I.St. – CPA Canada Editor.
Contact us: patricia@adamsonwriters.ca